.nc-page{--nc-ink:#14112b;--nc-paper:#fffdf7;--nc-violet:#6c63ff;--nc-violet-deep:#3b2fc9;--nc-yellow:#ffd43b;--nc-pink:#ff5fa2;--nc-mint:#2ee6a8;--nc-orange:#ff8a3d;--nc-muted:#5b5775;--nc-error:#e5254b;--nc-border:2.5px solid var(--nc-ink);--nc-shadow:5px 5px 0 var(--nc-ink);--nc-radius:22px;--nc-display:"Bricolage Grotesque", "Plus Jakarta Sans", system-ui, sans-serif;--nc-body:"Plus Jakarta Sans", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;background:radial-gradient(circle at 1px 1px, #ffffff1f 1px, transparent 0) 0 0 / 22px 22px, linear-gradient(160deg, var(--nc-violet) 0%, #5145e6 45%, var(--nc-violet-deep) 100%);min-height:100dvh;color:var(--nc-ink);font-family:var(--nc-body);-webkit-font-smoothing:antialiased;-webkit-tap-highlight-color:transparent;position:relative;overflow-x:hidden}.nc-page *,.nc-page :before,.nc-page :after{box-sizing:border-box}.nc-blob{filter:blur(60px);opacity:.55;pointer-events:none;border-radius:50%;position:absolute}.nc-blob-1{background:var(--nc-pink);width:280px;height:280px;top:-80px;right:-90px}.nc-blob-2{background:var(--nc-mint);opacity:.35;width:240px;height:240px;top:520px;left:-120px}.nc-blob-3{background:var(--nc-yellow);opacity:.3;width:300px;height:300px;bottom:120px;right:-160px}.nc-container{z-index:1;flex-direction:column;gap:22px;width:100%;max-width:520px;margin:0 auto;padding:28px 16px 120px;display:flex;position:relative}.nc-hero{color:#fff;padding-top:4px;position:relative}.nc-pill{letter-spacing:.2px;-webkit-backdrop-filter:blur(6px);backdrop-filter:blur(6px);background:#ffffff29;border:1.5px solid #ffffff59;border-radius:999px;align-items:center;gap:6px;padding:7px 14px;font-size:13px;font-weight:600;display:inline-flex}.nc-title{font-family:var(--nc-display);letter-spacing:-1.5px;text-wrap:balance;margin:18px 0 14px;font-size:clamp(38px,11vw,56px);font-weight:800;line-height:1.02}.nc-hl{color:var(--nc-ink);background:var(--nc-yellow);border:var(--nc-border);box-shadow:4px 4px 0 var(--nc-ink);border-radius:12px;margin:2px 0;padding:0 8px;display:inline-block;position:relative;transform:rotate(-2deg)}.nc-lead{color:#ffffffeb;margin:0;font-size:16.5px;line-height:1.6}.nc-lead strong{color:var(--nc-yellow);font-weight:800}.nc-prize{background:var(--nc-pink);color:var(--nc-ink);border:var(--nc-border);box-shadow:4px 4px 0 var(--nc-ink);border-radius:16px;align-items:center;gap:12px;margin-top:18px;padding:12px 16px;font-size:15px;font-weight:600;line-height:1.4;display:flex;transform:rotate(1deg)}.nc-prize strong{font-weight:800}.nc-prize-icon{flex-shrink:0;font-size:28px;animation:2.4s ease-in-out infinite nc-wiggle}.nc-floater{pointer-events:none;font-size:28px;animation:5s ease-in-out infinite nc-float;position:absolute}.nc-floater-1{top:0;right:6px}.nc-floater-2{font-size:22px;animation-delay:-1.6s;top:22px;right:50px}.nc-floater-3{font-size:26px;animation-delay:-3.2s;display:none;top:120px;right:-70px}.nc-card{background:var(--nc-paper);border:var(--nc-border);border-radius:var(--nc-radius);box-shadow:var(--nc-shadow);padding:22px 18px}.nc-countdown{text-align:center}.nc-countdown-head{text-transform:uppercase;letter-spacing:1px;color:var(--nc-muted);align-items:center;gap:8px;font-size:13px;font-weight:700;display:inline-flex}.nc-live-dot{background:var(--nc-error);border-radius:50%;width:9px;height:9px;animation:1.6s infinite nc-pulse;box-shadow:0 0 #e5254b99}.nc-timer{grid-template-columns:repeat(4,1fr);gap:8px;margin:16px 0 14px;display:grid}.nc-unit{border:var(--nc-border);background:var(--nc-ink);color:#fff;box-shadow:3px 3px 0 var(--nc-violet);transform:rotate(var(--tilt,0deg));border-radius:16px;flex-direction:column;align-items:center;gap:2px;padding:12px 2px 10px;display:flex}.nc-unit:first-child{box-shadow:3px 3px 0 var(--nc-pink)}.nc-unit:nth-child(2){box-shadow:3px 3px 0 var(--nc-yellow)}.nc-unit:nth-child(3){box-shadow:3px 3px 0 var(--nc-mint)}.nc-unit:nth-child(4){box-shadow:3px 3px 0 var(--nc-orange)}.nc-num{font-family:var(--nc-display);font-variant-numeric:tabular-nums;font-size:clamp(28px,9vw,40px);font-weight:800;line-height:1;animation:.35s cubic-bezier(.2,.9,.3,1.4) nc-pop;display:block}.nc-unit-label{text-transform:uppercase;letter-spacing:.6px;color:#ffffffa6;font-size:11px;font-weight:600}.nc-deadline{margin:0;font-size:14px;font-weight:700}.nc-urgent{color:var(--nc-violet-deep);margin:10px 0 0;font-size:14.5px;font-weight:600}.nc-hint{color:var(--nc-muted);margin:10px 0 0;font-size:13px}.nc-closed h2{font-family:var(--nc-display);margin:6px 0;font-size:28px}.nc-closed p{color:var(--nc-muted);margin:0;line-height:1.5}.nc-closed-emoji{font-size:44px}.nc-btn{border:var(--nc-border);width:100%;min-height:56px;font-family:var(--nc-display);letter-spacing:-.2px;color:var(--nc-ink);cursor:pointer;box-shadow:4px 4px 0 var(--nc-ink);touch-action:manipulation;border-radius:16px;justify-content:center;align-items:center;gap:8px;padding:14px 20px;font-size:19px;font-weight:800;transition:transform .12s,box-shadow .12s,filter .12s;display:inline-flex}.nc-btn:active:not(:disabled){box-shadow:0 0 0 var(--nc-ink);transform:translate(4px,4px)}.nc-btn:focus-visible{outline:3px solid var(--nc-violet);outline-offset:3px}.nc-btn:disabled{cursor:progress;filter:saturate(.6)}@media (hover:hover){.nc-btn:hover:not(:disabled){box-shadow:6px 6px 0 var(--nc-ink);transform:translate(-1px,-1px)}}.nc-btn-cta{background:var(--nc-yellow);margin-top:16px}.nc-btn-submit{background:var(--nc-mint);margin-top:6px;font-size:20px}.nc-btn-share{background:var(--nc-yellow);margin-top:18px}.nc-form-card{scroll-margin-top:16px}.nc-form-head{justify-content:space-between;align-items:center;gap:12px;margin-bottom:18px;display:flex}.nc-form-head h2{font-family:var(--nc-display);letter-spacing:-.5px;margin:0;font-size:26px;font-weight:800}.nc-step{background:var(--nc-ink);color:#fff;border-radius:999px;flex-shrink:0;padding:5px 10px;font-size:12px;font-weight:700}.nc-field{margin-bottom:16px}.nc-field label{flex-wrap:wrap;align-items:center;gap:6px;margin-bottom:7px;font-size:15px;font-weight:700;display:flex}.nc-optional{color:var(--nc-muted);background:#eeeaf9;border-radius:999px;padding:2px 8px;font-size:11.5px;font-weight:600}.nc-field input,.nc-field textarea{border:var(--nc-border);width:100%;color:var(--nc-ink);font-size:16.5px;font-family:var(--nc-body);appearance:none;background:#fff;border-radius:14px;padding:14px 16px;font-weight:500;line-height:1.4;transition:box-shadow .15s,background .15s;display:block}.nc-field textarea{resize:vertical;min-height:92px}.nc-field input::placeholder,.nc-field textarea::placeholder{color:#9a96b0;font-weight:400}.nc-field input:focus,.nc-field textarea:focus{box-shadow:4px 4px 0 var(--nc-violet);outline:none}.nc-field.has-error input,.nc-field.has-error textarea{border-color:var(--nc-error);background:#fff5f7}.nc-field.has-error input:focus{box-shadow:4px 4px 0 var(--nc-error)}.nc-field-star{border:2px dashed var(--nc-ink);background:#fff4c2;border-radius:18px;margin:22px -6px 18px;padding:14px 12px 12px}.nc-field-star label{display:block}.nc-field-star input{font-family:var(--nc-display);font-size:20px;font-weight:700}.nc-field-foot{justify-content:space-between;align-items:flex-start;gap:10px;margin-top:6px;display:flex}.nc-counter{color:var(--nc-muted);font-variant-numeric:tabular-nums;flex-shrink:0;font-size:12px;font-weight:600}.nc-error{color:var(--nc-error);margin:6px 0 0;font-size:13.5px;font-weight:600}.nc-field-foot .nc-error{margin:0}.nc-phone{align-items:stretch;display:flex}.nc-phone-prefix{border:var(--nc-border);white-space:nowrap;background:#eeeaf9;border-right:none;border-radius:14px 0 0 14px;align-items:center;padding:0 12px;font-size:15px;font-weight:700;display:flex}.nc-phone input{border-radius:0 14px 14px 0;min-width:0}.nc-phone input::placeholder{font-size:14.5px}.nc-honeypot{width:1px;height:1px;position:absolute;left:-10000px;overflow:hidden}.nc-alert{border:2px solid var(--nc-error);color:#b3123a;background:#fff0f3;border-radius:14px;margin-bottom:14px;padding:12px 14px;font-size:14.5px;font-weight:600;line-height:1.45}.nc-legal{text-align:center;color:var(--nc-muted);margin:14px 0 0;font-size:12.5px;line-height:1.5}.nc-legal a{color:var(--nc-violet-deep);font-weight:600}.nc-spinner{border:3px solid #14112b40;border-top-color:var(--nc-ink);border-radius:50%;width:18px;height:18px;animation:.7s linear infinite nc-spin}.nc-success{text-align:center;padding:8px 0 4px;position:relative}.nc-success-emoji{font-size:56px;animation:.6s cubic-bezier(.2,.9,.3,1.5) nc-pop;display:inline-block}.nc-success h2{font-family:var(--nc-display);letter-spacing:-.6px;margin:6px 0 14px;font-size:30px;font-weight:800}.nc-success-name{border:var(--nc-border);background:var(--nc-yellow);max-width:100%;box-shadow:4px 4px 0 var(--nc-ink);font-family:var(--nc-display);overflow-wrap:anywhere;border-radius:14px;padding:10px 18px;font-size:24px;font-weight:800;display:inline-block;transform:rotate(-2deg)}.nc-success p{color:var(--nc-muted);margin:18px 0 0;font-size:15px;line-height:1.55}.nc-share-note{font-weight:700;color:var(--nc-ink)!important}.nc-confetti{pointer-events:none;height:380px;position:absolute;inset:-40px -18px auto;overflow:hidden}.nc-confetti span{top:-20px;left:var(--x);background:var(--c);opacity:0;width:9px;height:14px;transform:rotate(var(--rot));animation:nc-confetti var(--dur) ease-in var(--delay) forwards;border-radius:2px;position:absolute}.nc-confetti span:nth-child(3n){border-radius:50%;width:10px;height:10px}.nc-card.nc-rules{padding:0}.nc-rules summary{font-family:var(--nc-display);cursor:pointer;justify-content:space-between;align-items:center;gap:12px;padding:18px;font-size:19px;font-weight:800;list-style:none;display:flex}.nc-rules summary::-webkit-details-marker{display:none}.nc-chevron{font-size:18px;transition:transform .2s}.nc-rules[open] .nc-chevron{transform:rotate(180deg)}.nc-rules ol{counter-reset:nc-rule;margin:0;padding:0 18px 18px;list-style:none}.nc-rules li{counter-increment:nc-rule;border-top:1.5px dashed #d9d4ec;padding:10px 0 10px 40px;font-size:14.5px;line-height:1.5;position:relative}.nc-rules li:before{content:counter(nc-rule);border:2px solid var(--nc-ink);background:var(--nc-mint);border-radius:8px;place-items:center;width:26px;height:26px;font-size:13px;font-weight:800;display:grid;position:absolute;top:9px;left:0}.nc-footer{text-align:center;color:#ffffffb3;font-size:13px;font-weight:600}.nc-sticky{z-index:50;padding:0 12px calc(12px + env(safe-area-inset-bottom));pointer-events:none;transition:transform .3s cubic-bezier(.2,.9,.3,1.1);position:fixed;bottom:0;left:0;right:0;transform:translateY(130%)}.nc-sticky.is-visible{pointer-events:auto;transform:translateY(0)}.nc-sticky-inner{border:var(--nc-border);background:var(--nc-ink);color:#fff;max-width:520px;box-shadow:4px 4px 0 var(--nc-yellow);border-radius:18px;justify-content:space-between;align-items:center;gap:12px;margin:0 auto;padding:10px 10px 10px 16px;display:flex}.nc-sticky-time{flex-direction:column;min-width:0;display:flex}.nc-sticky-label{text-transform:uppercase;letter-spacing:.6px;color:#ffffffa6;font-size:11px;font-weight:600}.nc-mini-timer{font-family:var(--nc-display);font-variant-numeric:tabular-nums;white-space:nowrap;font-size:19px;font-weight:800}.nc-btn-sticky{background:var(--nc-yellow);width:auto;min-height:46px;box-shadow:none;border-color:#fff;flex-shrink:0;padding:10px 16px;font-size:16px}@keyframes nc-pop{0%{opacity:0;transform:scale(.6)}to{opacity:1;transform:scale(1)}}@keyframes nc-pulse{0%{box-shadow:0 0 #e5254b8c}70%{box-shadow:0 0 0 9px #e5254b00}to{box-shadow:0 0 #e5254b00}}@keyframes nc-float{0%,to{transform:translateY(0)rotate(0)}50%{transform:translateY(-10px)rotate(8deg)}}@keyframes nc-wiggle{0%,80%,to{transform:rotate(0)}85%{transform:rotate(-14deg)}90%{transform:rotate(12deg)}95%{transform:rotate(-6deg)}}@keyframes nc-spin{to{transform:rotate(360deg)}}@keyframes nc-confetti{0%{opacity:1;transform:translateY(0) rotate(var(--rot))}to{opacity:0;transform:translateY(380px) rotate(calc(var(--rot) + 540deg))}}@media (width<=360px){.nc-container{padding-left:12px;padding-right:12px}.nc-card{padding:18px 14px}.nc-timer{gap:6px}.nc-unit-label{font-size:9.5px}.nc-phone-prefix{padding:0 8px;font-size:14px}.nc-form-head h2{font-size:22px}.nc-mini-timer{font-size:17px}.nc-floater{display:none}}@media (width>=600px){.nc-container{gap:26px;padding-top:56px}.nc-card{padding:28px 26px}.nc-field-star{margin-left:-10px;margin-right:-10px;padding:16px 16px 14px}.nc-floater-1{right:-40px}.nc-floater-2{top:50px;right:-80px}.nc-floater-3{display:block}}@media (prefers-reduced-motion:reduce){.nc-page *,.nc-page :before,.nc-page :after{transition-duration:.01ms!important;animation-duration:.01ms!important;animation-iteration-count:1!important}.nc-confetti{display:none}}:root{--primary:#6c63ff;--primary-light:#8b85ff;--primary-dark:#5a52e0;--secondary:#ff6b6b;--accent:#4ecdc4;--success:#10b981;--warning:#f59e0b;--danger:#ef4444;--bg:#f1f5f9;--surface:#fff;--sidebar-bg:#1e293b;--sidebar-text:#94a3b8;--sidebar-active:#fff;--text:#1e293b;--text-secondary:#64748b;--text-light:#94a3b8;--border:#e2e8f0;--radius:10px;--shadow:0 1px 3px #00000014;--shadow-md:0 4px 12px #00000014}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg);color:var(--text);font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;line-height:1.5}.layout{min-height:100vh;display:flex}.main-content{flex:1;margin-left:260px;padding:32px}.sidebar{background:var(--sidebar-bg);z-index:100;flex-direction:column;width:260px;padding:20px 14px;display:flex;position:fixed;top:0;bottom:0;left:0}.sidebar-header{border-bottom:1px solid #ffffff12;margin-bottom:20px;padding:0 6px 20px}.sidebar-logo{align-items:center;gap:12px;display:flex}.sidebar-logo-icon{background:var(--primary);color:#fff;letter-spacing:-.5px;border-radius:10px;flex-shrink:0;justify-content:center;align-items:center;width:36px;height:36px;font-size:13px;font-weight:800;display:flex}.sidebar-header h2{color:#fff;font-size:16px;font-weight:700;line-height:1.2}.sidebar-badge{color:var(--sidebar-text);margin-top:1px;font-size:11px;font-weight:500;display:inline-block}.sidebar-section-label{letter-spacing:1.2px;color:#94a3b880;margin-bottom:8px;padding:0 12px;font-size:10px;font-weight:600}.sidebar-nav{flex-direction:column;flex:1;gap:2px;display:flex}.nav-item{color:var(--sidebar-text);border-radius:8px;align-items:center;gap:12px;padding:9px 12px;font-size:13.5px;font-weight:500;text-decoration:none;transition:all .15s;display:flex}.nav-item:hover{color:#cbd5e1;background:#ffffff0f}.nav-item.active{color:#fff;background:#6c63ff26}.nav-item.active .nav-icon{color:var(--primary-light)}.nav-icon{flex-shrink:0;justify-content:center;align-items:center;width:20px;height:20px;display:flex}.nav-icon svg{display:block}.sidebar-footer{border-top:1px solid #ffffff12;padding-top:16px}.admin-card{align-items:center;gap:10px;margin-bottom:10px;padding:8px;display:flex}.admin-avatar{width:34px;height:34px;color:var(--primary-light);background:#6c63ff40;border-radius:9px;flex-shrink:0;justify-content:center;align-items:center;font-size:12px;font-weight:700;display:flex}.admin-details{flex-direction:column;display:flex}.admin-name{color:#fff;font-size:13px;font-weight:600;line-height:1.2}.admin-role{color:var(--sidebar-text);font-size:11px;line-height:1.3}.btn-logout{width:100%;color:var(--sidebar-text);cursor:pointer;background:#ffffff0a;border:1px solid #ffffff0f;border-radius:8px;justify-content:center;align-items:center;gap:8px;padding:8px 12px;font-size:13px;font-weight:500;transition:all .15s;display:flex}.btn-logout:hover{color:#fca5a5;background:#ef44441f;border-color:#ef444433}.page{animation:.2s fadeIn}@keyframes fadeIn{0%{opacity:0;transform:translateY(8px)}to{opacity:1;transform:translateY(0)}}.page-title{margin-bottom:24px;font-size:26px;font-weight:700}.page-header{justify-content:space-between;align-items:center;margin-bottom:24px;display:flex}.page-loading{height:200px;color:var(--text-secondary);justify-content:center;align-items:center;font-size:16px;display:flex}.section{margin-top:32px}.section h2{margin-bottom:16px;font-size:18px;font-weight:600}.card{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow);padding:20px}.date-input{border:1.5px solid var(--border);color:var(--text);background:var(--surface);cursor:pointer;border-radius:8px;padding:8px 14px;font-size:14px}.date-input:focus{border-color:var(--primary);outline:none}.stats-grid{grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:16px;margin-bottom:32px;display:grid}.stats-card{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow);align-items:center;gap:16px;padding:20px;display:flex}.stats-icon{border-radius:12px;flex-shrink:0;justify-content:center;align-items:center;width:48px;height:48px;font-size:22px;display:flex}.stats-value{color:var(--text);font-size:28px;font-weight:800;line-height:1.2;display:block}.stats-label{color:var(--text-secondary);font-size:13px}.table{border-collapse:collapse;background:var(--surface);border-radius:var(--radius);width:100%;box-shadow:var(--shadow);overflow:hidden}.table thead{background:#f8fafc}.table th{text-align:left;color:var(--text-secondary);text-transform:uppercase;letter-spacing:.5px;border-bottom:1px solid var(--border);padding:12px 16px;font-size:12px;font-weight:600}.table td{border-bottom:1px solid var(--border);color:var(--text);padding:12px 16px;font-size:14px}.table tbody tr:last-child td{border-bottom:none}.table tbody tr:hover{background:#f8fafc}.table .clickable{cursor:pointer}.badge{background:var(--primary);color:#fff;border-radius:20px;padding:4px 10px;font-size:12px;font-weight:600;display:inline-block}.status-badge{border-radius:20px;padding:4px 10px;font-size:12px;font-weight:600;display:inline-block}.status-badge.approved{color:#065f46;background:#d1fae5}.status-badge.pending{color:#92400e;background:#fef3c7}.type-badge{border-radius:6px;margin-right:8px;padding:4px 10px;font-size:13px;font-weight:500;display:inline-block}.type-badge.suggestion{color:#4338ca;background:#eef2ff}.type-badge.complaint{color:#be123c;background:#fff1f2}.filter-tabs{gap:8px;margin-bottom:20px;display:flex}.filter-tab{border:1px solid var(--border);background:var(--surface);color:var(--text-secondary);cursor:pointer;border-radius:8px;padding:8px 16px;font-size:14px;font-weight:500;transition:all .15s}.filter-tab:hover{border-color:var(--primary);color:var(--primary)}.filter-tab.active{background:var(--primary);color:#fff;border-color:var(--primary)}.btn{cursor:pointer;border:none;border-radius:8px;justify-content:center;align-items:center;gap:8px;padding:10px 20px;font-size:14px;font-weight:600;transition:all .15s;display:inline-flex}.btn:disabled{opacity:.6;cursor:not-allowed}.btn-primary{background:var(--primary);color:#fff}.btn-primary:hover:not(:disabled){background:var(--primary-dark)}.btn-secondary{background:var(--text);color:#fff}.btn-secondary:hover:not(:disabled){opacity:.9}.btn-success{background:var(--success);color:#fff}.btn-danger{color:var(--danger);border:1px solid var(--danger);background:0 0}.btn-danger:hover:not(:disabled){background:var(--danger);color:#fff}.btn-ghost{color:var(--text-secondary);background:0 0}.btn-ghost:hover{color:var(--text)}.btn-sm{padding:6px 12px;font-size:13px}.btn-full{width:100%}.form-group{margin-bottom:16px}.form-group label{color:var(--text);margin-bottom:6px;font-size:14px;font-weight:500;display:block}.form-group input,.form-group select,.form-group textarea{border:1.5px solid var(--border);width:100%;color:var(--text);background:var(--surface);border-radius:8px;padding:10px 14px;font-family:inherit;font-size:14px;transition:border-color .15s}.form-group input:focus,.form-group select:focus,.form-group textarea:focus{border-color:var(--primary);outline:none}.form-group textarea{resize:vertical}.alert{border-radius:8px;margin-bottom:16px;padding:12px 16px;font-size:14px}.alert-error{color:#dc2626;background:#fef2f2;border:1px solid #fca5a5}.login-page{background:linear-gradient(135deg,#667eea 0%,#764ba2 100%);justify-content:center;align-items:center;min-height:100vh;padding:20px;display:flex}.login-card{background:var(--surface);border-radius:16px;width:100%;max-width:400px;padding:40px;box-shadow:0 20px 60px #00000026}.login-header{text-align:center;margin-bottom:32px}.login-header h1{color:var(--primary);font-size:28px;font-weight:800}.login-header p{color:var(--text-secondary);margin-top:4px;font-size:15px}.modal-overlay{z-index:200;background:#0006;justify-content:center;align-items:center;animation:.15s fadeIn;display:flex;position:fixed;inset:0}.modal-content{background:var(--surface);border-radius:16px;width:100%;max-width:500px;max-height:90vh;padding:24px;overflow-y:auto;box-shadow:0 20px 60px #0003}.modal-header{justify-content:space-between;align-items:center;margin-bottom:20px;display:flex}.modal-header h3{font-size:18px;font-weight:600}.modal-close{color:var(--text-light);cursor:pointer;background:0 0;border:none;padding:4px 8px;font-size:24px;line-height:1}.modal-close:hover{color:var(--text)}.user-detail-header{align-items:center;gap:20px;margin:20px 0 24px;display:flex}.user-avatar{background:var(--primary);color:#fff;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:64px;height:64px;font-size:22px;font-weight:700;display:flex}.user-detail-header h1{margin-bottom:2px;font-size:24px}.feedback-list{flex-direction:column;gap:12px;display:flex}.feedback-card{padding:16px 20px}.feedback-header{justify-content:space-between;align-items:center;margin-bottom:10px;display:flex}.feedback-user{color:var(--text);font-size:14px;font-weight:500}.feedback-message{color:var(--text);font-size:14px;line-height:1.6}.qr-container{justify-content:center;display:flex}.qr-card{text-align:center;width:100%;max-width:500px}.qr-date{margin-bottom:24px}.qr-date span{color:var(--text-secondary);margin-bottom:4px;font-size:14px;display:block}.qr-date strong{color:var(--text);font-size:18px}.qr-display{justify-content:center;margin-bottom:24px;display:flex}.qr-actions{justify-content:center;gap:12px;margin-bottom:24px;display:flex}.qr-info{text-align:left;background:#f8fafc;border-radius:8px;padding:16px}.qr-info code{color:var(--text-secondary);word-break:break-all;margin-top:4px;font-size:12px;display:block}.loading-screen{flex-direction:column;justify-content:center;align-items:center;gap:16px;min-height:100vh;display:flex}.spinner{border:3px solid var(--border);border-top-color:var(--primary);border-radius:50%;width:40px;height:40px;animation:.8s linear infinite spin}@keyframes spin{to{transform:rotate(360deg)}}@keyframes shimmer{0%{background-position:-400px 0}to{background-position:400px 0}}.skeleton{background:linear-gradient(90deg,#f0f0f0 25%,#e0e0e0 50%,#f0f0f0 75%) 0 0/400px 100%;border-radius:6px;animation:1.5s ease-in-out infinite shimmer}.skeleton-stats-grid{grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:16px;margin-bottom:32px;display:grid}.skeleton-card{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow);align-items:center;gap:16px;padding:20px;display:flex}.skeleton-icon{border-radius:12px;width:48px;height:48px}.skeleton-text{height:14px;margin-bottom:8px}.skeleton-text-lg{width:60px;height:28px}.skeleton-table{background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}.skeleton-row{border-bottom:1px solid var(--border);gap:16px;padding:14px 16px;display:flex}.skeleton-row:last-child{border-bottom:none}.skeleton-header{width:200px;height:24px;margin-bottom:20px}.text-secondary{color:var(--text-secondary)}.empty-text{color:var(--text-light);text-align:center;padding:40px 0;font-size:15px}.selected-user{color:var(--primary);background:#eef2ff;border-radius:8px;padding:8px 16px;font-size:14px}